Privacy Policy

Last updated: June 26, 2025

This Privacy Policy describes how Arcwise Link VPN ("App", "we", "us", or "our") collects, uses, stores, and protects information when you use our Android application and related services. By installing or using the App, you acknowledge that you have read and understood this Privacy Policy.

1. Service Description

Arcwise Link VPN uses the Android VpnService API to establish a device-level VPN tunnel and route your network traffic through configured VPN servers. The App is designed to help you manage secure network connectivity on supported Android devices.

The VPN connection is established only after you grant the system VPN permission. You may disconnect at any time through the App or your device settings.

2. Information We Collect

Depending on how you use the App and the permissions you grant, we may process the following categories of information:

We do not intentionally collect the contents of your browsing activity, DNS queries, or the specific websites or applications you access while connected through the VPN tunnel. We do not request access to your contacts, photos, messages, or other personal files beyond what is required for VPN functionality as described in this policy.

3. Permissions We Request and Why

The App requests only the permissions necessary to provide VPN and related functionality:

4. Foreground Notification

When the VPN is active, Android requires a persistent foreground notification. This notification may display connection status, session information, and traffic statistics to keep you informed while the VPN service is running.

5. Advertising (Google AdMob)

We use Google AdMob to display advertisements and support App monetization. AdMob and its partners may collect or receive information such as advertising IDs, device information, IP address, and interaction data to deliver, measure, and personalize ads in accordance with their policies.

For more information about how Google handles data, please review the Google Privacy Policy and Google Advertising Policies.

You can reset or limit ad personalization through your device settings, where available. Advertising features are enabled only after you provide consent as described in Section 7.

6. Crash Diagnostics (Firebase Crashlytics)

We use Firebase Crashlytics, a Google service, to collect crash reports, error logs, and related diagnostic data to identify bugs and improve App stability. This may include device model, operating system version, app version, and technical crash information.

For more details, see the Firebase Privacy and Security Information. Crash diagnostic features are enabled only after you provide consent as described in Section 7.

7. Consent-Based Features

Advertising and crash diagnostic features are activated only after you agree to the in-app privacy notice. If you do not provide consent, these features remain disabled and related third-party data collection for those purposes does not occur through the App.

You may withdraw consent at any time through available in-app settings or by contacting us. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

8. How We Use Information

We use collected information for the following purposes:

We do not sell your personal information.

9. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. We may share limited information only in the following circumstances:

Third-party partners process data according to their own privacy policies. We encourage you to review those policies for additional information about their practices.

10. Data Security

We implement reasonable technical and organizational measures designed to protect information during transmission and while in our operational environment. However, no method of electronic storage or transmission over the Internet is completely secure, and we cannot guarantee absolute security.

11. Data Retention

We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing the App, meeting legal obligations, resolving disputes, and enforcing our agreements. Retention periods may vary depending on the type of data and the purpose for which it was collected.

12. International Data Transfers

Because our VPN servers and third-party service providers may be located in different countries, your information may be processed in jurisdictions outside your country of residence. Where required by applicable law, we take appropriate steps to help ensure that such transfers are subject to suitable safeguards.

13. Children's Privacy

The App is not directed to children under the age of 13 (or the minimum age required by applicable law in your region). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information.

14. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

To exercise these rights, please contact us using the details in Section 16. We may need to verify your identity before responding to your request.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or App features. When we make material changes, we will post the updated policy in the App or through other reasonable means. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Your continued use of the App after an update constitutes your acknowledgment of the revised policy.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices related to Arcwise Link VPN, please contact us at:

Email: samiaulcnas7lyoq@gmail.com

We will make reasonable efforts to respond to your inquiry within a reasonable timeframe.